The exercise undoubtedly pressured Facebook into changing its policies about moderating hate speech; the company is addressing Stop Hate for Profit’s 10 demands, will hire a leader with a civil rights background and will conduct independent audits of offensive content on its platform…
…With these assurances, some brands on the sidelines have been convinced. The North Face, the first major advertiser to join Stop Hate for Profit in June, says it is back. Novartis and Pernod Ricard say they are ready to resume spending. Joshua Lowcock, chief digital officer at UM and global brands safety officer at Mediabrands, says that many agency clients are ready to return to Facebook, but some holdouts remained. Lowcock also sits on what’s known as the Facebook Client Council, which is a group of agencies and brands that work with the social network to identify industry-wide issues and fix them for marketers.
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