Though 2020 was marked by challenges, those hardships also led to meaningful change that was long overdue: the prioritization of employee well-being, work-life balance—especially in the case of working women and mothers—and open lines of communication. For many, a top priority going forward will be preserving those culture changes and continuing that momentum. “We are planning to carry the lessons we learned over the past year and a half forward as we begin a new journey toward a more flexible, hybrid way of working,” says Kate Weiss, executive VP and global HR business partner at UM. “We also have a deeper appreciation for how critical it is to support one another: to check in, to listen, to empathize and to care for each other in all that we do.”

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